Privacy Policy

Last Updated: October 29, 2024

Evergrove (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services. Please read this policy carefully to understand our practices regarding your personal data and how we handle it in compliance with UK and Australian privacy laws, including the UK GDPR, Data Protection Act 2018, and the Australian Privacy Act 1988 (Cth).

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other details you provide when you contact us, sign up for our newsletter, or register for our services.

  • Usage Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website, improve our services, and enhance your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Providing Services: To deliver the services you request, respond to your queries, and process transactions.

  • Improving User Experience: To understand how visitors use our website, improve our services, and tailor content.

  • Marketing and Communication: To send promotional materials, newsletters, and updates. You may opt out of marketing communications at any time.

  • Compliance with Legal Obligations: To comply with our legal obligations, prevent fraud, and enforce our terms of service.

3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party providers who perform services on our behalf, such as hosting, data analysis, and email communication.

  • Legal Obligations: We may disclose your information if required by law, such as in response to a court order, or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, under the same privacy protections.

4. Data Security

We take your privacy and data security seriously. We employ a variety of technical and organisational measures to protect your personal data from unauthorised access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet or electronic storage is entirely secure.

5. Your Data Rights

Depending on your location, you may have the following rights under data protection laws:

  • Access: The right to request a copy of the personal information we hold about you.

  • Correction: The right to request corrections to any inaccurate or incomplete information.

  • Deletion: The right to request that we delete your personal data in certain circumstances.

  • Objection: The right to object to our processing of your data for certain purposes, including direct marketing.

  • Data Portability: The right to receive a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at contact@evergrove.life

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, we will securely delete or anonymise your information.

7. Cross-Border Data Transfers

Where we transfer your personal data outside the UK or Australia, we ensure that such transfers comply with applicable data protection laws. This may include using appropriate safeguards, such as Standard Contractual Clauses or transferring to jurisdictions with adequate privacy protections.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will update the “Last Updated” date accordingly. We encourage you to review this policy regularly to stay informed of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@evergrove.life